Confidentiality and Privacy Policy:

Please be advised that scheduling and canceling therapy sessions at Hear Me Out are subject to the following terms:

Cancellation & Refund:

Clients may cancel therapy sessions and inform the therapist of the same. The fee for a canceled session will not be refunded.

No Refunds:

Please note that in the event of rescheduling at the last minute or cancellation of the session, no refunds will be provided. This policy ensures fairness to both the therapist and the clients, as appointment slots are reserved exclusively for each individual's session.

Rescheduling:

Clients are allowed to reschedule therapy sessions with prior notice of at least 24 hours before the scheduled appointment time. Rescheduling requests made within 24 hours of the session may not be accommodated and could result in forfeiture of the session.

FAQs

1) Do I have to prepare myself on my first session?

You can have a note to yourself to mention your areas of concern to the therapist, however, it is not compulsory. If you’d like to know more info check out checklist : (blog section)

2) Can I make cancellations/reschedule my sessions?

Yes, you can. However, there are certain terms and conditions which you can look at in the payment section.

3) Do you take clients outside India?

Yes, we do! We already have clients who are based from abroad.

4) Do you provide counseling services via chat message?

No, services are provided in virtual mode (audio/video) as it’ll be easier to work with the client.

5) Do you conduct workshops?

For queries related to workshops kindly send an email to team@hearmeout.in

Priyanka Bala

A passionate and highly qualified Psychologist with experience supporting individuals facing a range of mental health concerns

© 2024 Priyanka Bala

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Chennai, India

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